Privacy Policy

Last updated: January 1, 2025  |  Effective Date: January 1, 2025  |  Vazent Digital, Kumarapuram, Alappuzha, Kerala, India

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website:

• Contact Information: Name, email address, phone number, and country when you fill in our contact form or popup form
• Service Enquiry Data: The services you are interested in (SEO, PPC, Social Media, Web Development, Consultation) and your business message
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected via cookies and analytics tools
• Communication Data: Emails, WhatsApp messages, and phone call records when you contact us directly
• Business Information: Your business name, location (Kerala or UAE/GCC), and industry when provided

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide you with a custom AI digital marketing strategy for your Kerala or UAE business
• To deliver our services including SEO, PPC, social media marketing, and website development
• To send you service updates, reports, and campaign performance information
• To improve our website and understand how visitors interact with our content
• To comply with legal obligations applicable in India and the UAE
• To send marketing communications about our digital marketing services — you may opt out at any time

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Google Analytics to understand website traffic and user behaviour
• Marketing Cookies: Google Ads and Meta Pixel to measure campaign performance and retarget visitors
• Functional Cookies: To remember your preferences and improve your experience

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Trusted third-party tools including Google Analytics, Google Ads, Meta Business Suite, WPForms, and hosting providers that help us operate our business
• Legal Requirements: When required by law, court order, or government authority in India or the UAE
• Business Transfers: In the event of a merger, acquisition, or sale of business assets

All third-party service providers are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form submissions and lead data are retained for a maximum of 3 years unless you request deletion earlier.

7. Your Rights

Depending on your location (India or UAE/GCC), you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion of your personal data (subject to legal obligations)
• Right to Opt-Out: Unsubscribe from marketing communications at any time
• Right to Portability: Request your data in a portable format

To exercise any of these rights, please contact us at contact@vazent.com.

8. Third-Party Links

Our website may contain links to third-party websites including client websites, social media platforms, and partner services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised date. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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